Last Update: March, 15th 2016
The policy below details the data protection and cookies policy of Moët & Chandon (the “Company”) with regard
to personal data provided on the website (www.moet.com) (the “Site”).
The Company respects your concerns regarding the confidentiality of personal information and data provided by
you. By providing your personal information and data, you consent to the use, analysis and, where applicable,
disclosure of such information under the terms and conditions outlined below.
The Company may collect personal data via the Site from users in relation notably with documents or services
request, visit booking or subscription to certain services or purchase of products or services (eg last & first name,
e-mail address, age, city, state and country of residence, telephone number)).
Any personal data you may be providing the Company with for the use of certain services is governed by the
French law n°78-17 “Informatique et Libertés” dated 6 January 1978 (amended).
You are entitled to access, correct and delete your personal data, and to object to the processing of such data.
You are also entitled to object at no cost to the use of your personal data for commercial prospecting messages.
You may exercise these rights, at any time, by writing to the following address: Moët & Chandon, 20, Avenue de
Champagne, 51 200 Epernay, FRANCE or by sending an e-mail to firstname.lastname@example.org.
You are also entitled, if relevant, to change your choices previously expressed via your account or using
unsubscribe links contained in our prospecting messages sent by e-mail.
The Company collects your personal data via the Site only for the following purposes:
messages in compliance with your choices about commercial prospection,
Mandatory information must be entered in the information fields marked with an asterisk in the data collection
forms. If these fields are not completed, we are unable to address your query or to provide the services
To express your preferences about commercial prospection or to change your previous choices, we invite you to
consult the section “RIGHT TO ACCESS, CORRECT AND DELETE DATA AND TO OBJECT TO DATA PROCESSING”
Data is retained for a period appropriate to the purposes for which it was collected and is, in any event, destroyed
at the end of such period.
The Company is the recipient of the data.
The Company may share your personal data with other entities of the Moët Hennessy group either in France and
abroad, for customer/prospect relationship management, commercial prospection, studies and statistics in
compliance with your choices about commercial prospection.
Except the cases above mentioned, the Company may communicate your personal data to third parties only
you have requested, and/or,
The Company is an entity of the Moet Hennessy group which operates its businesses worldwide. Your
information may thus be sent outside the European Union, to other entities of the Moet Hennessy group or to
our service providers, including to countries which do not have data protection laws equivalent to those in force
in the European Union (including in the United States and in Asia) for the purposes identified in this policy. Such
transfers occur in conditions enabling to ensure the protection and security of your personal data, notably due
to implemented contractual, in order to ensure a satisfactory protection level, in accordance with the applicable
The Company makes every effort to put in place suitable precautions to safeguard the security and privacy of
personal data, and to prevent it from being altered, corrupted, destroyed or accessed by unauthorized third
However, the Company do not control each and every risk related to the use of the Internet, and therefore warns
the Site users of the potential risks involved in the functioning and use of the Internet.
These Cookies allow a better quality of service of the Site by recording information related to your navigation
onto the Site.
These Cookies do not allow us to identify users individually and their duration is strictly limited to the duration
of your browser session.
Unless you prefer to disable these Cookies as indicated below, the following Cookies will be placed on your
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adapt the display of certain contents of the Site
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To give and recognize during a single user session his/her session ID
in order to avoid to ask again the requested information (age,
country of residence and if relevant his/her login and password)
during a same navigation on the Site.
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Webanalytics Cookie from Google analytics enabling to collect
statistical and anonymous information about Site navigation
(notably seen pages, date, time and duration of connexion).
You can also disable Cookies in your web browser. However, this disable all cookies used by your browser,
including those from other websites, which may cause certain settings or information to be altered or lost.
Disabling cookies may change your browsing experience on the Site, or may make navigating around the Site
You can disable cookies in your web browser as follows:
Microsoft Internet Explorer 6.0 and above:
Microsoft Internet Explorer 5:
Netscape 6.x and 7.x:
Safari 3.x for Mac OS X:
The Company may make changes to this policy. We will ensure that you are informed of such changes, either via
a special message on the Site, or via a customized notice, for example when we send newsletters.
As the access to the Site is governed by Terms & Conditions, the Company does not collect any data or
information concerning persons who are under legal alcohol consumption and/or purchasing age in their country